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  • What is Books4Cubs?
    Books4Cubs is an online store dedicated to providing good quality preloved books for children at affordable prices. Our goal is to nurture young minds sustainably by giving books a second life.
  • Are all the books preloved?
    Yes, we specialize in imported preloved books. While some books may be nearly new, others might have minor signs of previous use, such as a name written inside or library markings.
  • Do you sell brand-new books?
    Our primary focus is on preloved books, but occasionally, we may have new or like-new books as part of our collection. If a book is new, it will be mentioned in the description.
  • How do I place an order?
    You can browse our collection, add books to your cart, and proceed to checkout. Follow the payment instructions to complete your order.
  • What payment methods do you accept?
    We accept UPI, bank transfers, and other online payment methods. Details will be shared at checkout.
  • Can I cancel my order?
    Once an order is placed, it cannot be cancelled as we process and pack books quickly. Please double-check your selections before confirming the order.
  • Where do you ship?
    We currently ship all over India. Shipping charges will be calculated at checkout based on your location.
  • How long does shipping take?
    Orders are typically dispatched within 2-4 working days, and delivery time depends on your location.
  • How will I receive tracking details?
    Once your order is dispatched, you will receive a tracking link via WhatsApp or email.
  • What is your return policy?
    We accept returns only if: - The book was damaged during transit (requires an unedited package-opening video). - You received a wrong book or a missing item in your order.
  • How do I request a refund?
    Contact us via WhatsApp or email within 24 hours of receiving the package, along with an unedited package-opening video showing the issue.
  • Will I get a refund or store credit?
    If a refund is approved, you can choose between a monetary refund or store credit for future purchases.
  • Are sale books eligible for return?
    No, books purchased during sale events or special offers are non-returnable.
  • How are the books priced?
    Book prices are based on factors like weight, condition, popularity, and sourcing costs. We aim to offer the best possible rates while maintaining quality.
  • Do you offer discounts?
    Yes! We often run bundle offers, flash sales, and special discounts. Follow us on Instagram and WhatsApp to stay updated!
  • Can I negotiate the prices?
    No, our prices are fixed and already set at the best possible rates.
  • Will the books be in perfect condition?
    While we select books in good to excellent condition, keep in mind that preloved books may have minor markings, name stamps, or slight wear, which does not affect readability.
  • How can I contact Books4Cubs?
    You can reach us via: - Email: books4cubs@gmail.com - WhatsApp: 8139005315 - Instagram: books_4cubs
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